info@techworks.co.za

MANAGED IT SERVICES

We do it all, so you don’t have to...

"With Techworks, cost-effective access to enterprise-level support is a reality."

What we do.

Management of desktops and printers

Administration of servers and networks

24/7 Helpdesk Support

Managment of telecoms systems

Why Managed Services?

Larger companies as well as small businesses need technology to operate efficiently and to compete effectively. But as reliance on IT grows, the resources needed to support this become increasingly complex. In many businesses, IT resources and technical expertise are limited and can be quickly overwhelmed.

One of the biggest benefits of our Managed IT Services solution is discovering and fixing problems before they can negatively affect your business. With our managed solutions offering our clients are able to control and reduce their overall operating costs. With Techworks, cost-effective access to enterprise-level support is a reality.

Techworks provides a holistic value added solution encompassing all of the businesses IT Management functions. Our solutions are sized and catered to each individual clients needs and include, full time or part time on site technical staff, 24 hour remote support, mobile communication and telecoms systems management, security and access systems management, management of all external service providers  and administration of email systems.

Helpdesk.

 

 

 

 

 

 

With the Techworks Helpdesk Solution we help you manage your IT Facilities. The package can be custom branded and run either in house or via the web. Giving you progress reporting and status updates on faults and requirements per individual user.

Users and IT are kept informed on the status of faults up to completion and sign off.

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